Responsible Gaming
Gambling Should Be Entertainment
At Hellspin, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players. Please gamble responsibly and within your means.
Age Verification
Hellspin is only available to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age, we urge you not to gamble and to seek support if needed.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of the following warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling activity secret from family or friends
- Increasing amounts: Needing to gamble with larger amounts to get the same excitement
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing money: Taking loans or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Loss of control: Being unable to stop gambling or stick to set limits
- Financial problems: Experiencing financial difficulties as a result of gambling
- Neglecting health and relationships: Gambling interfering with sleep, diet, or personal relationships
If you recognize any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Features
Hellspin provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set maximum loss limits to prevent excessive gambling losses
- Session Time Limits: Set time restrictions for your gaming sessions
- Reality Checks: Receive regular notifications during play to remind you of the time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you're struggling with gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au - Free counselling and support services for Australians affected by problem gambling
- Gambling Help Online Helpline: 1800 858 858 (free call, available 24/7)
United Kingdom
- GamCare: www.gamcare.org.uk - Free support and information for problem gamblers
- GamStop: www.gamstop.co.uk - National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org - Information and resources for responsible gaming
United States
- National Council on Problem Gambling: www.ncpgambling.org - Information and referral services for problem gambling
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling in German
If You Have a Problem, Seek Help
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support—professional help and resources are available and can make a real difference.
Don't let gambling negatively impact your health, finances, or relationships. Contact one of the support organizations listed above or speak to a trusted friend or family member.
Your wellbeing is important to us.